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Service Department

Inquiry Form

What Can We Do For You?

Welcome to the Online Service Department.  
Here's where we respond to your particular car questions, such as:
Something seems odd with my car. Is it a problem I need to fix?
Can you help me fix this myself?
No one seems able to fix my car right. Can you help me find a solution?
What type of repairs or maintenance can I expect with this car?
Here's how the OnLine Service Department works...

  1. Fill out the following form about your vehicle--and the problems or questions you have--as completely as possible. The more information we receive the better we will be able to help you. (You can tab between fields to enter information.)
  2. After completing the form, choose the delivery method that suits your needs: either electronic or fax, and click the "Submit Form" button to initiate your inquiry.
  3. We'll respond to you by the end of the next business day. We may request further information if it's necessary to complete a diagnosis.

Please fill out all the information categories below that apply to your situation. When in doubt, fill it out!

*Required Fields
1. Your Vehicle
Year:
Make:
Model:
# of Cylinders:
Engine Size:
Type of Fuel System - check all that apply
Carburetion
Fuel Injection
Turbo Charged
Diesel
Transmission:
Drive Train:
Approximate Mileage:
Primary Type of Driving:

2. What Can We Do For You?
THE PROBLEM:
Describe your situation and tell us how we can help.
(100 words or less)
What do you think is the problem? (Check all that apply.)
Transmission Starting Braking
Drivability Engine Steering
Suspension Electrical Noise
Climate Control Vibration Other
Cruise Control
How long has this been occuring?:
Did a specific even trigger the problem? If so, please describe:
How often does it occur?
This problem usually occurs when the engine is:
What ouside temperature affects the problem?
Describe the DRIVING conditions when the problem occurs.
(100 words or less)
Under what TRAFFIC conditions does the problem usually occur?
(Check all that apply.)
In Town
Off Road
Highways
Anytime
Were any warning lights on? Which one(s)?
Additional Comments:
REPAIRS:
What repairs have been done or attempted for this problem so far?
Who will be doing the repairs?

3. Contacting You
*Your Name:
*Email Address:
*Confirm Email:
*Phone Number:
Best Time To Call:
Fax Number:
How did you hear about us? (Check all that apply.)
Search Engine (Yahoo, Google, etc.)
Newspaper Article
Magazine Article
Other (please specify below)

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Diagnostics Testing

Engine Analyzer

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Advanced Automotive

Hours of Operation
Monday-Friday: 8 am - 6 pm

Copyright © 2003    Advanced Auto & Truck Repair    All rights reserved

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Technology Masters, Inc.
We are located in the Village of Palatine, IL